Ahmed Abdelfattah

Ahmed Abdelfattah

BSc Pharm · PharmD · RPh · EMBA · Additional Prescribing Authority

I practiced where you practice. Now I write and build for the people behind the counter.

Clinical pharmacist and pharmacy owner, leading the pharmacist walk-in clinic model in Alberta. I've worked relief in more than ten Alberta communities, trained in four countries, and mentored internationally trained pharmacists into work.

I advocate for pharmacy teams and their patients on billing clarity, safe scope, fair competence pathways, rural practice, patient safety and AI. I speak for myself, not for any association.

Ahmed Abdelfattah in a white coat in a pharmacy
Leduc & Edmonton, Alberta

Work

Free for every Alberta pharmacy team. No login, no patient data.

The Billing Desk

Alberta Blue Cross billing under the 2026 Funding Framework, as answers you can type straight into Kroll.

Checked against the official Benefacts and guides, up to Benefact 1353, on Nov 10, 2026.

  • Common counter questions that go straight to the answer
  • Insurance cards in Kroll: every field and the Bill 11 plan order
  • CACP and SMMA PIN finder, with ICD-9 and SSC, in Kroll's 8-digit format
  • $13,000 rolling 28-day cap tracker
  • Fees, compounds, maintenance meds, daily dispensing, vaccines and the official forms
The Billing Desk overview: a search box, a menu of tools and common counter questions
desk.fattah.info · Overview

Where I stand

Views are my own. Not affiliated with Alberta Blue Cross, ACP, RxA or any advocacy group.

  • Funding changes need guidance teams can use the same day

    When billing rules change, the confusion lands at the counter: rejected claims, unpaid services and time taken from patients.

    What I would change

    What I would change

    • Worked examples with real claim fields, not only policy text
    • Fair transition periods before audits begin
    • Open, free tools so every pharmacy has the same information

    That is why I built the Billing Desk and keep it current.

  • Expand scope, with a framework that makes it safe

    Pharmacist walk-in clinics are opening across Alberta, often for patients without a family doctor. Standards have not kept pace.

    What I would change

    What I would change

    • Consistent clinical pathways, documentation and referral standards
    • Clear liability guidance at expanded scope
    • Development resources for those who choose to grow their scope

    I built clinical pathways from scratch for my own walk-in clinic.

  • Competence programs that fit how we actually work

    Many pharmacists work relief, part-time or across several sites. Internationally trained graduates need clear timelines.

    What I would change

    What I would change

    • Flexible pathways for relief, part-time and multi-site pharmacists
    • Transparent bridging timelines for internationally trained graduates

    I went through that pathway myself and mentored others through it.

  • Decisions that work for the pharmacist alone in a small town

    Rural pharmacists are often the only health professional nearby, with less staff and less support.

    What I would change

    What I would change

    • A rural-practice check on new policies and standards
    • One-page guides readable between patients

    I have been the only pharmacist in the building in communities across Alberta.

  • Reporting a near miss should be thanked, not feared

    Learning from close calls only works when pharmacists and technicians trust the system enough to use it.

    What I would change

    What I would change

    • A clear just-culture message from leadership
    • Incident reporting treated as learning, not compliance
  • Clear rules for AI in practice, before it outpaces our standards

    AI scribes and general tools such as ChatGPT, Gemini and Copilot are already in Alberta pharmacies. Responsibility sits with the pharmacist, but responsible use has not been defined.

    What I would change

    What I would change

    • Criteria for AI tools used in practice
    • Accountability when AI supports a care decision
    • Learning from AI-related near misses

Latest

Short notes on what changed and why it matters. Longer pieces on LinkedIn.

  1. Billing Desk updated for Benefacts 1349 to 1353

    HIV PrEP under APHAP, Tdap billing, Kadian's daily dispensing exemption, code UT for acute use of an MML drug, and the insulin pump biosimilar deadline of May 1, 2027. The Overview now starts from common counter questions.

  2. Insurance cards in Kroll

    A new Billing Desk tab: pick the plan, type the card as printed, and get each Kroll field and the Bill 11 plan order.

  3. Billing Desk updated for Benefacts 1346 to 1348

    Compound cap clarified, no MML form for inhalers, eye and ear drops, injectables, topicals or compounds, supplies up to 200 days, and the vaccine season start.

  4. Billing Desk updated for Benefacts 1336 to 1345

    Separate copy buttons in Kroll format, a Forms & print tab, a printable PIN list, compound caps, vaccines and naloxone.

  5. The Billing Desk moves to desk.fattah.info

    Now an independent project, maintained by me and free for every pharmacy team in Alberta.

About

Every practice setting. One pharmacist.

I am a registered clinical pharmacist with Additional Prescribing Authority. I founded and lead one of Alberta's first independent pharmacist walk-in clinics, and I work relief across more than ten communities, from Lloydminster to Medicine Hat.

Before that: Shoppers Drug Mart in Edmonton and Lloydminster, AHS COVID-19 mass immunization, hospital rotations in cardiology and mental health, and years in the pharmaceutical industry across the Middle East, the Gulf and North America with Novo Nordisk, Janssen, Sanofi Genzyme, Novartis and Alcon.

I trained in Egypt, Canada and the United States, went through the international registration pathway myself, and now mentor internationally trained pharmacists through NAPRA and the Canadian Pharmacists Association. I host PharCast, an independent clinical pharmacy podcast.

Ahmed Abdelfattah in a navy suit outdoors in Alberta
Doctor of Pharmacy (PharmD)
University of Alberta · 2021–2023
Executive MBA
Quantic School of Business and Technology · 2023–2025
Additional Prescribing Authority
Alberta College of Pharmacy
BSc Pharmaceutical Sciences
Al-Azhar University, Cairo
ACP Leadership Forum 2025
Selected participant
Janssen SODEP Scholar
Oncology diversity program · 2022–2023

Experience

  1. 2024–now
    Clinical Pharmacist / DirectorIndependent pharmacist walk-in clinic

    Founded and lead one of Alberta's first independent pharmacist walk-in clinics: assessments, chronic disease management and prescribing.

  2. 2024–now
    PharCast hostIndependent podcast · Spotify

    Evidence-based clinical pharmacy content in English and Arabic.

  3. 2023–now
    Relief Clinical Pharmacist10+ Alberta communities

    Lloydminster, Edmonton, Fort Saskatchewan, Blackfalds, Red Deer, Grande Prairie, Medicine Hat and more.

  4. 2025
    IPG Speed Mentor · Peer ReviewerCanadian Pharmacists Association · CPJ

    World Pharmacists Day mentoring; peer review for the Canadian Pharmacists Journal.

  5. 2018–2023
    Clinical Pharmacist · APAShoppers Drug Mart, Edmonton & Lloydminster

    Expanded prescribing; travel, COVID-19 and influenza vaccination programs; mentoring students and internationally trained graduates.

  6. 2022–2023
    Janssen SODEP Scholar · Sanofi GenzymeJanssen (J&J) · Sanofi Genzyme

    Oncology diversity program; neurology and immunology medical affairs placement.

  7. 2022
    PharmD rotations: cardiology and mental healthMazankowski / Glenrose · Misericordia

    Cardiac rehabilitation pharmacotherapy plans; mental health pharmaceutical care.

  8. 2021–2022
    COVID-19 Mass Immunization PharmacistAlberta Health Services, Edmonton

    Frontline vaccine administration, patient education and on-site logistics.

  9. 2021–2022
    Mentor, P4T ProjectNAPRA, national

    Mentorship for internationally trained pharmacists. Every mentee found employment.

  10. 2012–2018
    Commercial Officer & Senior Medical RepNovo Nordisk, Dubai, UAE · Gulf region

    Launched Tresiba, Victoza and Saxenda in the UAE. Also Novartis and Alcon across the Gulf.

Also: CBC News on naloxone outreach on Whyte Avenue · published author and peer reviewer, Canadian Pharmacists Journal · research in type 1 diabetes therapeutics, University of Alberta.

Questions about billing or practice? Let's talk.

amabdelf@ualberta.ca